Shipping information

We prepare orders with care, especially for liquid products, so bottles are packed to reduce movement and leaks in transit. When your order ships, you should receive confirmation and tracking details by email (please check spam folders).

Processing and delivery

Processing time can vary by demand and fulfillment load. Delivery time depends on your region, carrier performance, and local customs for international destinations. Shipping options and estimates appear at checkout when your store is configured for them.

If something goes wrong

If a parcel is delayed, arrives damaged, or shows as delivered but you cannot find it, contact store support with your order number. We will help trace the shipment or follow the published refund and replacement policy.

• Tracking links are included when the carrier provides them
• Address accuracy matters, so confirm before you pay
• Liquid shipments may follow carrier-specific rules in some regions

Exact timelines depend on your region and carrier. You will get tracking when the order ships.